知識(shí)營(yíng)銷需要一定的信息傳播途徑,網(wǎng)絡(luò)營(yíng)銷是實(shí)現(xiàn)知識(shí)營(yíng)銷戰(zhàn)略的佳手段之一;網(wǎng)絡(luò)營(yíng)銷需要向用戶傳遞有價(jià)值的信息,而知識(shí)營(yíng)銷的內(nèi)容是網(wǎng)絡(luò)營(yíng)銷信息源中對(duì)用戶有價(jià)值的部分。
實(shí)際上,知識(shí)營(yíng)銷與網(wǎng)絡(luò)營(yíng)銷有時(shí)本來(lái)就是一回事,只不過(guò)在網(wǎng)絡(luò)營(yíng)銷中并不一定用“知識(shí)營(yíng)銷”這一比較籠統(tǒng)的概念,而是用博客營(yíng)銷、RSS營(yíng)銷和性營(yíng)銷等更加具體的網(wǎng)絡(luò)營(yíng)銷術(shù)語(yǔ)。比如非常流行的博客營(yíng)銷就是知識(shí)營(yíng)銷的具體表現(xiàn)形式之一。網(wǎng)上營(yíng)銷新觀察對(duì)博客營(yíng)銷的定義中提出:“博客營(yíng)銷是一種基于個(gè)人知識(shí)資源(包括思想、體驗(yàn)等表現(xiàn)形式)的網(wǎng)絡(luò)信息傳遞形式。因此,開(kāi)展博客營(yíng)銷的基礎(chǔ)問(wèn)題是對(duì)某個(gè)領(lǐng)域知識(shí)的掌握、學(xué)習(xí)和利用,并通過(guò)對(duì)知識(shí)的傳播達(dá)到營(yíng)銷信息傳遞的目的”。
嚴(yán)格來(lái)說(shuō)知識(shí)營(yíng)銷包括網(wǎng)絡(luò)營(yíng)銷,網(wǎng)絡(luò)營(yíng)銷是知識(shí)營(yíng)銷目前重要的部分,但是知識(shí)營(yíng)銷遠(yuǎn)不只此。知識(shí)營(yíng)銷廣義上包括使用一切知識(shí)的傳播達(dá)到營(yíng)銷的目的,比如利用人脈營(yíng)銷實(shí)際上也是利用關(guān)于交際的知識(shí)來(lái)達(dá)到營(yíng)銷的結(jié)果。
Knowledge marketing needs certain information transmission, network marketing is to achieve one of the best means of knowledge marketing strategy; Network marketing needs to give valuable information to the user, and knowledge of marketing, network marketing is the content of the source of information to users the most valuable part.
Actually, knowledge marketing and network marketing is one thing, sometimes just in the network marketing doesn't have to use a more general concept of "knowledge marketing", but with the blog marketing, RSS marketing and viral marketing, etc. More detailed network marketing terms. Such as the popular blog marketing is one of the specific construction form of knowledge marketing. Internet marketing new observation in the definition of blog marketing is put forward: "blog marketing is a kind of based on personal knowledge resources (including ?
比爾·蓋茨的先教電腦,再賣(mài)電腦的做法是典型的知識(shí)營(yíng)銷。他斥資2億元,成立蓋茨圖書(shū)館基金會(huì),為全球一些低收入的地區(qū)圖書(shū)館配備的電腦,又捐贈(zèng)軟件讓公眾接受電腦知識(shí)。再比如,上海交大昂立公司開(kāi)展的送你一把金鑰匙科普活動(dòng),通過(guò)在社區(qū)舉辦科普講座,向市民贈(zèng)送生物科學(xué)書(shū)籍,舉辦科普知識(shí)競(jìng)賽等,提高了市民的科學(xué)健康理念,引發(fā)了人們對(duì)生物科技產(chǎn)品的需求,達(dá)到了其他任何形式的產(chǎn)品營(yíng)銷所達(dá)不到的目的,使微生態(tài)試劑市場(chǎng)在短短的11年間,從零發(fā)展到如今近百億元,創(chuàng)造了廣闊的市場(chǎng)。
與傳統(tǒng)營(yíng)銷的不同
營(yíng)銷環(huán)境質(zhì)變
知識(shí)經(jīng)濟(jì)時(shí)代企業(yè)的營(yíng)銷環(huán)境將發(fā)生巨大變化。首先是競(jìng)爭(zhēng)日益激烈。隨著信息網(wǎng)絡(luò)技術(shù)的飛速發(fā)展及世界經(jīng)濟(jì)的不斷演進(jìn),“國(guó)內(nèi)市場(chǎng)國(guó)際化,國(guó)際競(jìng)爭(zhēng)國(guó)內(nèi)化”將逐步成為現(xiàn)實(shí),競(jìng)爭(zhēng)出將愈演愈烈。其次,競(jìng)爭(zhēng)的方式也將發(fā)生變化。大家共有信息技術(shù),共享知識(shí)資源,共同開(kāi)發(fā)市場(chǎng),在合作中競(jìng)爭(zhēng),在競(jìng)爭(zhēng)中合作,形成良性循環(huán)的競(jìng)爭(zhēng)環(huán)境。
要想在這種競(jìng)爭(zhēng)中突出自己的特色和贏得社會(huì)地位就要適應(yīng)營(yíng)銷環(huán)境的質(zhì)變,尤其是在這個(gè)互聯(lián)網(wǎng)占據(jù)著大部分的營(yíng)銷市場(chǎng)的網(wǎng)絡(luò)時(shí)代。企業(yè)要善于利用各種品牌聯(lián)播手段為自己的企業(yè)營(yíng)造一個(gè)順應(yīng)時(shí)代發(fā)展的營(yíng)銷環(huán)境,互聯(lián)網(wǎng)的資源相當(dāng)之多,充分利用好之后還可以為企業(yè)帶來(lái)意想不到的效果。
互聯(lián)網(wǎng)的高速發(fā)展,催生了很多新生企業(yè)和網(wǎng)站,要想自身的站點(diǎn)奪人眼球,取得較高的關(guān)注度,還需要我們做大量網(wǎng)絡(luò)營(yíng)銷、網(wǎng)絡(luò)推廣工作。[1]營(yíng)銷產(chǎn)品質(zhì)變
傳統(tǒng)營(yíng)銷產(chǎn)品逐步被知識(shí)型產(chǎn)品所替代。所謂知識(shí)型產(chǎn)品即為高科技產(chǎn)品的升華,產(chǎn)品科技含量高,如數(shù)字比彩電等。對(duì)于這些知識(shí)型產(chǎn)品的營(yíng)銷要求營(yíng)銷者具有高素質(zhì),不僅要深諳營(yíng)銷技巧,同時(shí)也要掌握產(chǎn)品的知識(shí)含量,能夠把這些知識(shí)推銷給消費(fèi)看。如果營(yíng)銷者對(duì)產(chǎn)品本身的技術(shù)含量、使用功能、維修知識(shí)一知半解,對(duì)消費(fèi)青的詢問(wèn)含糊其詞,產(chǎn)品售出發(fā)生故障時(shí)也不能迅捷提供售后服務(wù)的話,那么消費(fèi)者將疑云重重,營(yíng)銷也就很難成功。
Bill Gates to teach computer first, and then sell computers is a typical marketing knowledge. He spent 200 million yuan, set up the gates library foundation, for some of the world's low-income area library, equipped with the most advanced computer and software to allow the public to accept donated computer knowledge. Again, for example, Shanghai jiaotong university only company to send you a golden key science popularization activities, through held in the community popular science lectures, gave citizens biological science books, popular science knowledge contests, etc., improve the citizens' scientific health concept, raises the demand for biotechnology products, reached by any other form of product marketing cannot be achieved, the micro ecological reagent market within 10 years, from zero to nearly one hundred million yuan, now creates broad market.
營(yíng)銷方式質(zhì)變
發(fā)端于20世紀(jì)的計(jì)算機(jī)和網(wǎng)絡(luò)技術(shù)正一日千里地迅猛發(fā)展,在知識(shí)經(jīng)濟(jì)時(shí)代必將獲得更大的發(fā)展甚至出現(xiàn)更大的突破。如今,互聯(lián)網(wǎng)已將世界聯(lián)為一體。與此同時(shí)國(guó)際互聯(lián)網(wǎng)使得營(yíng)銷信息系統(tǒng)更加完善與迅速。傳統(tǒng)的營(yíng)銷方式是靠媒體、廣告等向消費(fèi)者傳達(dá)產(chǎn)品信息的。這種傳遞是單向的,往往是營(yíng)銷者比較主動(dòng)而消費(fèi)者處于被動(dòng),信息反饋速度慢并有限,而且成本較高,因而往往不能制訂適宜的營(yíng)銷戰(zhàn)略。而在知識(shí)經(jīng)濟(jì)的代,網(wǎng)絡(luò)化的實(shí)現(xiàn)使?fàn)I銷渠道四通八達(dá);不僅營(yíng)銷部門(mén)可通過(guò)網(wǎng)絡(luò)將產(chǎn)品信息迅速傳達(dá)消費(fèi)者,大大減少了營(yíng)銷環(huán)節(jié),從而降低了成本;而且消費(fèi)者出可通過(guò)網(wǎng)絡(luò)與營(yíng)銷部門(mén)進(jìn)行對(duì)話,提出自己的愿望與要求,促使廠家生產(chǎn)出更適合市場(chǎng)需求的產(chǎn)品。
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